Horne Heating and Air Conditioning

Horne Heating and Air Conditioning is the west Charlotte company on Craig Street with a 4.9 rating across more than 3,400 reviews, focused on heating and air alone instead of spreading into plumbing and electrical.

One customer describes getting four quotes, nearly cancelling with Horne after a scheduling change, and the owner calling personally to apologize and ask for the chance to quote. They then came in best by a margin. Maintenance work is unusually thorough; a technician cleaning a unit drew the comment that it was the most intensive cleaning that customer had seen in seventy years. Saturday emergency calls get answered and resolved the same morning.

What to know

• Heating and air only, done properly.
• The owner takes customer calls himself.
• Maintenance that is genuinely thorough.
• Weekend emergency response.